Please note below terms and  conditions 

• Please make advance reservation via telephone or book online to ensure room availability.
• Advance in Cash or deposit /online Payment is mandatory to obtain the confirmed reservation. Please read the cancellation policy before obtaining the confirmed reservation.
• Rates displayed online are not guaranteed until the confirmation voucher is generated. The rates are generally dynamic in nature. Once a rate is selected and transaction is executed by you, no other rate is applicable either higher or lower and enforce no refund is admissible.
• The estimated cost for stay includes the confirmed room rate, the estimated taxes, and estimated fees.
• We reserve the right to modify or cancel the reservation if it appears, at sole discretion of the hotel, that a guest is engaged in fraudulent, illegal or other inappropriate activity or the reservation is obtained fraudulently or error.
• On check in to the hotel, please present the hotel reservation confirmation voucher along with valid photo ID or Passport, Photo PAN Card, Election Identity Card, Photo driving license, or any photo ID card issued by Central/ State government and a valid credit card for any incidental and/ or extra charges.
• All promotion/sale rates are restrictive fares and are non-refundable. Certain promotion/sale Rates do not permit any changes in the hotel booking. Please check restrictions on the rate while booking. Under all promotion(s)/sale rates, limited inventory is available on select Room type(s) only on first come first served basis. Dew Drops Jungle Resort reserves the right to withdraw and/or amend the promotion/sale without any prior notice.
• All extra services & amenities not part of this offer will be available at an on additional charge only.
• In case of non-availability of pre-booked room at the time of arrival, the hotel will offer an alternate similar standard hotel/ in a similar room type, at its discretion and without any further liability.
• Rates may change without notice and may vary for special events except for confirmed reservation against the advance payment.
• All rates are subject to prevailing local taxes as applicable on room tariff & services opted.

OCCUPANCY

• Normal occupancy permits maximum Two/Four/Six/Eight people per room (based on room type). Additional person (if room size permits) is charge extra as per prevalent rate of the Hotel.

DEPOSIT/ ONLINE PAYMENT

• The deposit / online payment to be paid in advance equivalent to total room nights booked for the entire stay to get the confirmed reservation.
• Group bookings of four or more rooms require cancellation notice to refund the deposit as specified in cancellation & early checkout policy.
  

CANCELLATION AND EARLY CHECKOUT POLICY

• The modification/cancellation request for bookings made online will be processed automatically through the Internet Booking Engine or Manually. Any refund due shall be done through the system in accordance with the applicable modification/cancellation rules. In case of rebooking, a rate difference may be payable for the change as per the rate applicable for the rebooked date/ room type and subject to availability.
  
• Any additional charges or rate difference for the modified reservation can be paid through the same payment mode/card as used for original reservation.
• In the event of cancellation of non-cancellable booking (s), the client shall not be refunded the amount paid towards making the reservation(s).
• In case of early checkout, you are liable to pay for the entire confirmed reservation. If not sure of the policy, contact the Dew Drops Jungle Resort for clarification.

REFUND POLICY

• On cancellation of refundable booking the refund processing will take time between four(4) – Six(6) days to show refund back on your account. The refund depends on numerous factors such as the hotel’s cancellation policy, time of cancellation and processing fees etc. For more details refer to the cancellation policy mentioned above.
• In case the reservation is not confirmed, we will not charge you anything.

CHECK IN

• Normal check in time is 11:00 AM. For late arrivals, please call for instructions on the procedure.
• Check-out is at 11 AM Noon.
• Early check-in and check-out is available by prior arrangement only i.e. subject to availability and prior intimation & confirmation only.

MODIFICATION

• Any modification in the reservation is subject to availability at the time of making such a request.

CHILDREN AND INFANTS

• Child (up to 5 years) can stay free of charge with parents without extra bed.
• Children between 5 years to 12 years of age will be charged extra.
• Children above 12 years of age will be treated as young adults and the prevalent reservation charges will be applicable and levied.

NON-ARRIVAL TO THE HOTEL (NO SHOW)

• If you fail to arrive at the hotel on the arrival date the entire reservation will be cancelled automatically by the resort and will be charged for the entire reservation no refund given.

CONFIRMATION VOUCHER

• The reservation once confirmed, a confirmation number and the voucher is generated that you can print for your convenience.
• It is necessary to present the confirmation voucher to the resort on arrival. On failure to produce the confirmation voucher may result in the resort not honoring your reservation unless the resort is able to trace & match the excess in the reservation system.